FAQ's

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Sometimes it can be overwhelming

If you don’t see your query below or you want to ask something specific, don’t hesitate to give us a call on 01803 615000, we would be delighted to help!

We understand that the world of plumbing and heating can be a little confusing. We have compiled our most frequently asked questions and answered them below.

Your Questions, Answered

No, our work is carried out on a time and materials basis

If your boiler needs to be replaced, in most cases, we can provide you with a quote whilst we are still on site

Absolutely, get this checked out before you waste even more money on water that you are not using

If you want an idea now, click on our “Get your instant quote” button on this website, answer a few simple questions about your home, and 30 seconds later you’ll have your quote. We can also arrange for a surveyor to visit your home to give you an accurate fixed price quote for a new boiler.

If you are an existing customer with an uncontrollable leak, we will do our utmost to be with you within two hours

We generally install Worcester Bosch boilers as we believe they are the best. We are Worcester Accredited Partners

Yes we service most residential boilers, just let our team know the make of your boiler when you book

Absolutely, our basic HeatCare package is a way of paying for your boiler service by monthly direct debit.  It is also the cheapest way to pay for your service

Yes, anything from a straightforward like for like replacement just to freshen things up, to a completely redesigned luxurious bathroom of your dreams

Got more Questions?

Speak to our friendly team on 01803 615000 or email us at info@swpsl.co.uk